Receptionist - State Farm Agent Team Member Richmond

Receptionist - State Farm Agent Team Member

Full Time • Richmond
Responsive recruiter
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
Our agency opened in 2010 and is a close-knit team of five. My path in the industry has come full circle - I first opened an agency in 2003, spent time in leadership for four years, and then returned to agency ownership with a strong foundation of experience.

I’m a graduate of the University of Texas and am married to another State Farm agent. We have five children, and as a family we enjoy fishing, hunting, and traveling whenever we have the chance.

For our team, we offer a strong focus on work-life balance along with ongoing training and development to help you grow in your role and build a long-term career.

Our office culture is supportive and flexible. We’re looking for someone who is self-motivated, works well with others, and is also comfortable working independently when needed. If you’re driven and enjoy a mix of teamwork and autonomy, this could be a great fit for you.

ROLE DESCRIPTION:
Darren Boone - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $35,000.00 - $45,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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